We are delighted to serve our international customers! Please reach out to us at hello@veryfirsttale.in with your order requirements, and we would be happy to place a manual order for you.

Payment Terms

For all our overseas orders, we are currently accepting payments in USD, EUR, GBP, AUD, CAD, HUF, NZD, SGD and INR, giving you the flexibility to choose your preferred currency.

At present, all international orders are processed through the bank-to-bank transfer payment method only. Your order will be processed once the full payment has been received.

Please note that your final order amount will include international shipping charges and, where applicable, any customs duties, taxes, or additional fees levied by your country. A complete order cost breakdown will be shared with you via email prior to confirming your order, ensuring full transparency.

International Shipping Policy

International orders are dispatched within 4-5 working days. Once the order is dispatched, it might take about 3-4 weeks or longer for the order to be delivered, depending on the country. The final dispatch time will also depend upon the Shipping Partner being chosen.

Shipping rates will vary according to the country the order is being delivered to, and will be communicated to you in advance. The number of items in the order may increase the shipping rates as well.

We use the following Shipping Partners for all our International Orders -

We ship internationally through premium partners such as DHL, FedEx, UPS, Aramex, and etc. Delivery timelines may vary between 8 – 25 business days (or longer, depending on the destination country). Shipping charges will be communicated in advance and are to be borne by the customer.

Once our order reaches its destination country, Customs Duties or Charges, Fees or any other additional charges may be charged on the parcel by your respective governing authorities at the port of entry to clear the parcel/order for delivery. Such charges would be borne directly by the customer.

VERYFIRSTTALE will not be responsible for any delays arising due to Customs clearance. For further clarification, we advise you to contact your local Customs Office at the port of your entry to know the Customs Duties for our products for your country, if any.

Refund Policy for International Orders

Please note that returns, cancellations, exchanges, and refunds are not applicable to international orders, and we are unable to process return shipments. However, in the rare case that your order is damaged during transit, we request you to contact us within 72 hours of delivery via email. We will do our best to provide an appropriate resolution and also raise the concern with our courier partner on your behalf.